Summary – 2025 Annual Meeting President’s Report
River Bend Membership Corporation
Over the past year, River Bend Membership Corporation has made substantial progress across infrastructure, operations, staffing, and technology. This report outlines key accomplishments that have strengthened our park, improved services to members, and enhanced the work environment for staff.
Facilities & Infrastructure:
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Replaced roofs on the Pool House and Ranger Station; repaired Office roof.
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Updated and repaired the Lower Ranger Station; repainted Office counters with Plexiglas protection.
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Trimmed trees, removed hazardous/dying tree on ball field, and cleared abandoned junk from multiple lots.
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Purchased and installed: new swing set, basketball hoops, pool covers, and pool pumps/controllers.
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Repainted all speed bumps and restriped parking lots.
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Upgraded HVAC in the Guard House, saving costs through member partnership.
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Contracted updates to pool slide and bathhouse hot water circuits.
Technology & Operations:
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Implemented QuickBooks online payment feature, enabling dues to be paid electronically.
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Acquired and tested new pump-out software for upcoming deployment.
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Streamlined payroll by introducing tablets for employee time tracking.
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Enabled electronic vendor payments, reducing paperwork and mailing costs.
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Renewed EZ Lobby system.
Staff & Governance:
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Updated Employee Handbook and Code of Conduct.
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Required drug screening and background checks for all new hires.
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Ensured all employees received performance reviews.
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Launched a performance-based raise and bonus program.
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Held an All Hands Meeting and hosted an improved annual holiday party.
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Created a 2025 employee training budget and development plan.
Safety & Security:
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Purchased additional AED, fire extinguishers, and safety cones.
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Replaced smaller tractor with a more functional backhoe.
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Acquired three new security vehicles.
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Introduced new vehicle rules and related handbook updates.
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Initiated emergency preparedness exercises with GM and Security.
Legal & Financial:
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Passed the 2025 budget—the second consecutive year of successful member approval.
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Contracted a new law firm with specialties in HR and real estate.
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Eliminated the need to file annual HUD reports.
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Negotiated and signed a new lease for the Restaurant, Bar, and Store.
Recognition:
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Implemented a new employee recognition budget and strategy.
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Special thanks extended to GM Michael, Accountant Sarah, Security Supervisor Tony, and Office Manager Tracey for their dedication and leadership.
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Appreciation expressed for the full Board of Directors for a second full term without resignations—a notable achievement in governance.