Water Update & Pool Notice – June 28, 2025 (1:30 PM)
We’re happy to report that the well pump has officially been replaced, and water is now being restored throughout the entire park. Thank you to everyone for your patience during this critical repair process.
Please Note: A BOIL WATER ADVISORY is in effect until further notice. This is a standard precaution following any major water service disruption. We’ll update you as soon as it is lifted.
Pool Update:
The pool will remain closed today, Saturday, June 28, and will reopen Sunday, June 29, during normal operating hours. We understand the timing may be inconvenient, but our top priority is ensuring the water tower is filled first before any non-essential water use. Additionally, our lifeguards had already been given the day off due to the original repair timeline.
The Camp Store is now open.
Thank you again for your continued patience and understanding as we work to fully restore safe, reliable service to the park.
Burn Ban Lifted
Effective 2:00 PM on June 28, 2025, the burn ban has been officially lifted. Campfires, fire pits, and other approved open burning are now allowed once again. Please continue to use caution and good judgment when enjoying your fires, and always have water or an extinguisher nearby. Thank you for your cooperation during the ban!
Previously Posted
June 25. WELL EMERGENCY – IMMEDIATE ACTION REQUIRED
(1:30 PM) Attention All Members:
River Bend is currently experiencing a critical failure with the RBMC primary water well.
What’s Happening:
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The well normally pumps 170 gallons per minute.
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It is now producing only 50 gallons per minute.
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Heavy sediment and debris are being pulled into the system.
Why This Is Serious:
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This output is NOT enough to support daily water needs or refill the water tower.
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If the water tower drops to 20 feet, we will be forced to shut down the park’s entire water system.
What We’re Doing:
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RBMC has contacted multiple emergency well service companies for immediate assistance.
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RBMC is working urgently to schedule an emergency response.
What YOU Must Do:
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Conserve water immediately.
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Avoid all non-essential water use (e.g., lawn watering, long showers, washing vehicles).
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Report any leaks or unusual water usage to management ASAP.
Please take this situation seriously. Your cooperation is critical.
We will provide updates HERE as soon as we receive further information.
Thank you for your attention and immediate action.
4:15 PM (June 25)
Well Pump Update – Temporary Water Shutdown
Date: Thursday, June 26th
Time: Beginning at approximately 8:00 AM
River Bend wants to inform all members and guests that water service to the entire park will be shut off starting at 8:00 AM tomorrow morning (Thursday, June 26th). This is necessary so that our well contractor can pull the existing well pump and diagnose the ongoing issue.
They will arrive prepared with potential replacement pumps in case immediate repairs can be made on-site. RBMC is hopeful for a quick resolution, but they appreciate your understanding and patience during this process.
Please make any necessary preparations tonight, such as storing water for personal use.
We will provide updates HERE as soon as we receive further information
Thank you for your cooperation.
12:01 PM (June 26)
Pool Closure Notice
Due to West Virginia Code regulations, we are required to have running water and an open bath house in order to operate the pool. Unfortunately, due to ongoing well issues and the current water shutoff, the pool will be closed for the day. We apologize for the inconvenience and appreciate your understanding as we work to resolve the issue.
12:11 PM (June 26)
Bathhouse Closure Notice
All bathhouses are currently closed until further notice. Port-a-potties are being placed in the Ranger Station parking lot for your convenience. We appreciate your patience and understanding during this time.
12:31 PM (June 26)
Well Update – June 26
The well company has been on site since this morning and is actively working to diagnose the issue. Their team has been very knowledgeable and professional, and we are confident we have the right experts on the job.
Please note: Water service will remain off until their work is complete. At this time, we do not have an estimated time for restoration.
We will continue to keep you updated as we learn more. Thank you for your continued patience and understanding.
4:01 PM (June 26)
EMERGENCY WATER SERVICE UPDATE – SUMMARY
WATER OUTAGE CONTINUES THROUGH TONIGHT AND INTO TOMORROW
Riverbend Members & Guests —
We are currently facing a major water outage due to issues with our well system. Here's what you need to know:
What’s Happening?
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The well system is down, and the well company is actively diagnosing the problem.
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A replacement pump is needed, but it is a special size and not readily available.
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Even if located today, the pump cannot be installed until tomorrow at the earliest.
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Other possible issues are also being investigated, which may affect the repair plan.
Key Points
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No water service today, overnight, and likely into tomorrow.
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Technicians are preparing for all scenarios.
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Portable restrooms have been or are being placed in critical areas.
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Please conserve stored water and make any necessary arrangements.
Next Steps
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We’ll continue providing frequent updates.
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Our team is working closely with professionals to restore service safely and quickly.
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Timeline may change, depending on findings and pump availability.
RECAP
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No Water Through Tomorrow
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Pump being sourced — hard to find
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No install before tomorrow
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Other possible issues under review
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We’re fully preparing
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Ongoing updates will be shared
For urgent needs, please contact the General Manager.
Thank you for your continued patience and understanding.
6:31 PM (June 26)
Summary – Water Service & Pool Closure Update:
Riverbend Members:
The replacement well pump won’t be available until late Friday afternoon.
The board has approved extra costs for Saturday installation, as the company cannot expedite sooner.
Water tower cannot be filled by tanker trucks due to system design and high demand — this option is not feasible.
The current well pump, estimated to be 30+ years old, suddenly dropped from 170 GPM to 50 GPM, making it unable to meet park needs.
The pool must remain closed under WV law when bathhouses are closed.
4:31 PM (June 27)
New Bathroom Trailer Now Open
We’re happy to announce that the bathroom trailer is now in place in front of the Putt-Putt course!
This unit features separate Men's and Women's sides, each equipped with sinks, lighting, air conditioning, and fully stocked supplies for your comfort and convenience.
Please help us keep it clean and in good condition for everyone. Security will be stationed outside the trailer, and it will close nightly at 9:00 PM.
Thank you for your continued patience and cooperation!